Know How Many Users are Affected by Bugs and Events

exceptionless user trackingPrioritizing your bug fixes and development time in general can be a daunting task.

Sometimes, as developers, we want to work on this shiny widget or this annoying bug, and we don’t really have anything in our face telling us to quit focusing on our dreams and work on what matters to the bottom line.

I can hear you over there: “But, my dreams are important!” Well, yes, but you don’t get to have fun working on those until you’ve made your users happy by fixing the bugs that are affecting the majority of them or expanding on that feature that they are all using every single time they use your app.

We’ve got something that will let you get those pesky tasks off your plate though, so you can move on to the fun stuff!

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Using Reference Ids for Better Customer Service

Exceptionless Reference IDs

This week we want to talk about reference Ids and how we use them to improve customer service for Exceptionless. And how we think you can do the same for your users.

What’s a Reference Id?

A reference id is a unique identifier, generated by the user, that allows you to look up a submitted event at a later time. This is important because event Ids are not created until after the event is processed, so there is no other way to look up an event. We also use Reference Ids to help deduplicate events server side, which is another reason why it’s important that they are unique.

Using Reference Ids for the Greater Good

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Exceptionless JavaScript Client V1.1.0 Release

Exceptionless JavaScript ClientWe’ve been hard at work on several things here at Exceptionless, including a minor version release of our JavaScript Client!

Please see the details of this release below.

Also, we would like to give a shout out to @frankerbersoll, @srijken and the entire community for help squashing bugs, reporting issues, and providing general feedback. You guys rock.

Exceptionless JavaScript Client V1.1.0 Release Notes

You can view the full change log for a list of all changes in this release.

You can also Download Exceptionless JavaScript Client V1.1.0 on the official release page.

Bulk Actions Sneak Peak in Exceptionless 2.0 – Video

Exceptionless Bulk ActionsYou know you want it! Bulk edit actions, that is. The ability to select multiple exceptions or occurrences of a single exception and do with them as you please, all at once. Well, they’re coming, and today we’ve got a sneak peak!

We’re not changing the world here, but we’re making yours a little more efficient. Maybe you want to remove sensitive instances of an error that contains certain data, or maybe you you’ve got some test errors that you don’t want included in the total count, either way the new feature should help. Check it out and let us know what you think! (more…)

.NET Exception Reporting and Why You Need It

We have all worked on projects, large and small, where tiny, one-off bugs went unnoticed for a while before they were finally reported by a user or discovered by a developer. In some instances, these bugs probably affected the end-user’s ability to use the service, purchase an item, etc, meaning that there was a direct impact on the bottom line.

What if you didn’t have to worry about .NET exceptions going unnoticed anymore? (more…)

Introducing Exceptionless

Exceptionless is a new error reporting service that helps you answer important questions about the software that you build.

  • Do you know when and how your app is failing?
  • Are my users running into issues and walking away?
  • What are the top issues that I should be fixing?
  • What issues are affecting the most people and would give me the highest ROI when fixed?
  • Is my app getting more or less stable with each release over time?

The definition of the word exceptionless is: to be without exception. Our product provides real-time error reporting for your apps. It organizes the gathered information into simple actionable data that will help your app become exceptionless!

Exceptionless Dashboard

You can integrate Exceptionless into your application in a matter of seconds and start getting the answer to all these questions right now! It’s simply a matter of adding our library and setting your sAPI key.

Exceptionless gives you a look at your application health and allows you to take a closer look at how oftern errors occur. You can dive into a specific error stack to get detailed information about an error. You can also mark an error as fixed or hide an error completely.

Exceptionless Error Stack

We believe that all app developers should strive to be Exceptionless and that’s why we are offering a FREE plan! It’s easy to get started, so what are you waiting for??