One of our long time customers, ApexCCTV, recently described how Exceptionless' .NET error reporting allowed them to find and squash a bug that was causing their website to be completely unusable by some customers.
Because of the e-commerce development environment being used, this issue would not have been brought to their attention without the implementation of Exceptionless, making this a prime example of how powerful the tool is and what it can mean for all types of .NET web applications.
When a customer logs in, a secure cookie for that user is created behind the scenes. The code update had changed the format of the cookie, but not the name, so when a user visited the site with the old cookie, the authentication was breaking. This was throwing errors and crashing the site for the customer, but because the development team clears cookies regularly, and no one had reported any issues, the exceptions were flying under the radar.
Exceptionless logged and reported the error, and the fix was easy - simply change the cookie name so that users were forced to get a fresh cookie the next time they visited the site. Bam, done! Users could then happly log in and buy security cameras without any issues.
There could be, and a lot of the times are, errors like this in any .NET project, and using a real-time exception reporting tool like Exceptionless can really be an asset, saving time, money, and customers.
Exceptionless is a new error reporting service that helps you answer important questions about the software that you build.
Do you know when and how your app is failing?
Are my users running into issues and walking away?
What are the top issues that I should be fixing?
What issues are affecting the most people and would give me the highest ROI when fixed?
Is my app getting more or less stable with each release over time?
The definition of the word exceptionless is: to be without exception. Our product provides real-time error reporting for your apps. It organizes the gathered information into simple actionable data that will help your app become exceptionless!
You can integrate Exceptionless into your application in a matter of seconds and start getting the answer to all these questions right now! It’s simply a matter of adding our library and setting your sAPI key.
Exceptionless gives you a look at your application health and allows you to take a closer look at how oftern errors occur. You can dive into a specific error stack to get detailed information about an error. You can also mark an error as fixed or hide an error completely.
We believe that all app developers should strive to be Exceptionless and that’s why we are offering a FREE plan! It’s easy to get started, so what are you waiting for??